How Interbiz Built & Scaled Estify's Claims Transfer Platform
Estify is a claims transfer platform that digitizes how collision repair shops submit insurance claims to insurance carriers — replacing paper, email chains, and manual follow-ups with a single structured system.
The platform was designed, engineered, and built entirely by Interbiz. So was the operational infrastructure running behind it.
Industry
Technology / Collision Repair
Organization Type
B2B SaaS Platform
Operational Scope
Collision repair shops and insurance carriers nationwide
Partnership Perspective
“Interbiz has played a critical role in both building and supporting the Estify platform. Their technology expertise and operational support have allowed us to scale efficiently while staying focused on delivering value to our customers.”
Estify Leadership
CEO, Estify
Client Overview
Estify is a claims transfer platform that digitizes how collision repair shops submit insurance claims to insurance carriers — replacing paper, email chains, and manual follow-ups with a single structured system.
The platform was designed, engineered, and built entirely by Interbiz. So was the operational infrastructure running behind it.
The Challenge
Launching Estify required solving two problems at once: building a reliable SaaS platform from scratch and standing up the operations to run it at scale.
Neither could wait for the other. And neither could be done halfway.
The Solution
Launching Estify required solving two problems at once: building a reliable SaaS platform from scratch and standing up the operations to run it at scale.
Neither could wait for the other. And neither could be done halfway.
Full Product Development
Interbiz owned Estify’s complete product lifecycle — from architecture and engineering to deployment and ongoing iteration.
- End-to-end SaaS platform design and engineering.
- Claims transfer workflows between repair shops and insurers.
- Scalable infrastructure built for growing claim volumes.
- Continuous product development as the platform evolved.
Estify runs on technology Interbiz built from the ground up.
Operational BPO Support
As volume grew, Interbiz deployed dedicated Technical Assistants to manage claims operations — both through the platform and manually where needed.
- Manual claims processing and documentation handling.
- Data validation and workflow management.
- End-to-end operational coverage across all claim types.
Platform-enabled where possible. Manually handled where required. No claim falls through the cracks.
Implementation
Interbiz ran two parallel workstreams from day one:
- Technology: Built, launched, and continuously improved the platform infrastructure.
- Operations: Embedded a BPO team to manage claims processing end-to-end, scaling capacity in step with platform growth.
Both layers were designed to grow together. They have.
Results
- Claims transfer platform fully built, launched, and scaled by Interbiz.
- Hybrid digital and manual processing model operating at consistent efficiency.
- Dedicated BPO teams handling claims documentation at scale.
- Reduced administrative friction across the repair shop-to-insurer workflow.
- Infrastructure positioned to support continued platform growth.