How Interbiz Built and Scaled Rovicare's Care Coordination Platform
Estify is a claims transfer platform that digitizes how collision repair shops submit insurance claims to insurance carriers — replacing paper, email chains, and manual follow-ups with a single structured system.
The platform was designed, engineered, and built entirely by Interbiz. So was the operational infrastructure running behind it.
Industry
Healthcare Technology/
Care Coordination
Organization Type
Cloud-based Transitional Care Management Platform
Operational Scope
2,000+ hospitals, health plans, ACOs, SNFs, and behavioral health organizations
Partnership Perspective
“The Rovicare platform has fundamentally changed how our case managers work. We’re moving patients faster, with less friction, and delivering better continuity of care — at a scale we couldn’t have reached before.”
Care Operations Leader, Banner Health
CEO, Rovicare
Client Overview
- Cloud-based care coordination platform automating patient transitions across the full care continuum.
- Connects hospitals, health plans, ACOs, skilled nursing facilities, and behavioral health providers in one system.
- Replaces fragmented manual processes — fax, phone calls, disconnected systems — with automated workflows.
- Serves 2,000+ healthcare organizations nationwide.
- Platform designed, engineered, and built entirely by Interbiz — along with the operations behind it.
The Challenge
Rovicare needed to solve two problems simultaneously: build a scalable SaaS platform from scratch and stand up the operations to run it across thousands of healthcare organizations.
Neither could wait. And neither could be done halfway.
The Solution
Launching Estify required solving two problems at once: building a reliable SaaS platform from scratch and standing up the operations to run it at scale.
Full Product Development
Interbiz owned the complete product lifecycle — architecture, engineering, deployment, and continuous iteration.
- Automated care coordination and transitional care workflows.
- Closed-loop referral automation and post-acute placement tools.
- AI-driven patient-to-provider matching.
- Real-time analytics on network performance and patient outcomes.
- Centralized communication and record sharing across all stakeholders.
Rovicare runs on technology Interbiz built from the ground up.
Operational BPO Support
As adoption grew, Interbiz deployed dedicated teams to manage workflows — through the platform and manually where needed.
- Care coordination support and documentation handling.
- Data validation and workflow management
- End-to-end coverage ensuring no patient transition is missed.
Platform-enabled where possible. Manually handled where required. No claim falls through the cracks.
Implementation
Two parallel workstreams. Built to scale together.
- Technology: Built, launched, and continuously improved platform infrastructure across multiple care settings and organization types.
- Operations: Embedded support teams managing coordination workflows at scale, growing in step with platform adoption.
Results — Banner Health
Banner Health, one of the largest non-profit health systems in the US, adopted Rovicare to transform patient transition management.
- 200% increase in case efficiency per case manager.
- Faster time-to-placement for post-acute patients.
- Reduced administrative burden on case managers.
- Improved patient access and time-to-service.
- Measurable cost savings across care coordination operations.